Warranty Policy
Last updated: October 9, 2026
All products we sell are genuine and come with the manufacturer's warranty. This page explains what is covered and how to make a claim.
1. Manufacturer Warranty
Products are covered by the brand's official warranty. The warranty period depends on the product and brand and is listed on the product page and the warranty card.
2. What Is Covered
Manufacturing defects in materials and workmanship that appear under normal use during the warranty period.
3. What Is Not Covered
Physical damage, liquid damage, burns, damage from power surges, unauthorised repairs or modifications, software issues caused by third-party apps, and normal wear and tear.
Consumables and accessories may have a shorter warranty or none, as specified by the manufacturer.
4. How to Claim Warranty
Visit the brand's authorised service centre with the product and the invoice. You can download your invoice anytime from My Orders.
If you need help, contact our support team and we will guide you through the process.
5. Repair or Replacement
Whether a product is repaired or replaced is decided by the manufacturer's service centre in line with their warranty terms.