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Return Policy

Last updated: October 9, 2026

We want you to be happy with your purchase. If something isn't right, here's how returns and replacements work.

1. Return Window

Eligible products can be returned within 7 days of delivery.

2. Eligibility

Items must be unused, in their original condition and packaging, with all accessories, manuals, free gifts and invoice included.

Returns are accepted for products that arrive damaged, defective or different from what was ordered.

3. Non-Returnable Items

Products that have been activated, used, physically damaged, or had their seals or serial numbers tampered with cannot be returned. Software, gift cards and items marked "non-returnable" are also excluded.

4. How to Request a Return

Go to My Orders, select the item and choose "Return", or contact our support team with your order number. For damaged or wrong items, please share an unboxing video or photos.

5. Inspection

Returned items are inspected on arrival. If the item does not meet the eligibility conditions, it will be sent back to you.

6. Refunds

Once the return is approved, refunds are issued to the original payment method within 5–7 business days. Cash on delivery orders are refunded to your bank account or UPI.