Policies
Return Policy
Last updated: October 9, 2026
We want you to be happy with your purchase. If something isn't right, here's how returns and replacements work.
01Return Window
Eligible products can be returned within 7 days of delivery.
02Eligibility
Items must be unused, in their original condition and packaging, with all accessories, manuals, free gifts and invoice included.
Returns are accepted for products that arrive damaged, defective or different from what was ordered.
03Non-Returnable Items
Products that have been activated, used, physically damaged, or had their seals or serial numbers tampered with cannot be returned. Software, gift cards and items marked "non-returnable" are also excluded.
04How to Request a Return
Go to My Orders, select the item and choose "Return", or contact our support team with your order number. For damaged or wrong items, please share an unboxing video or photos.
05Inspection
Returned items are inspected on arrival. If the item does not meet the eligibility conditions, it will be sent back to you.
06Refunds
Once the return is approved, refunds are issued to the original payment method within 5–7 business days. Cash on delivery orders are refunded to your bank account or UPI.